Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top quality support without delay is our main priority, so that we backup each website hosting plans plan with a 1–hour ticket reaction warranty. At the time you share a ticket or drop a message, our client technical support staff will try all they could do to offer the most acceptable answer to your case and to give you advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You could contact us 24x7x365 with any question you’ve got involving our products. We have got technicians on duty constantly to offer support any time needed. You can use the ticketing system or drop an e–mail anytime, or pick–up the phone or use the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a wide–ranging information base into the Control Panel to help you to acquire helpful step–by–step directions anytime. Each part of the Control Panel features its own contextual guide area having a variety of how–to content articles. We have also made instructional videos to present you with a much better idea of how to complete any given process.